About Justin Loftas | Technical Director | UP3
Job Position – Technical Director
Experience – 18 years of IT experience including service operations, service delivery and software development. Worked with the ServiceNow platform since 2009, having originally been a customer, and since 2012 as a dedicated ServiceNow consultant, developer and architect.
ServiceNow expertise – I’ve seen the platform grow from the earlier days and have personally worked with over 60 different customers on various requirements for the platform, from standard ITSM to bespoke applications unique to their business. I’d class myself as an all-rounder, I enjoy getting my hands dirty doing development but also providing architectural guidance and strategy.
What people really think of me – That I’m always open to new ideas and keen to share my knowledge. Though this will probably lead them to saying I can talk too much!
News and blogs by Justin Loftas | Technical Director | UP3
\nRethinking Delay Repay: Four Imperatives for Automation \nAs automatic compensation gains momentum, rail operators must rethink Delay Repay. Four imperatives for automating claims at scale without harming trust\nRead more](/content/insights/blog/rethinking-delay-repay-four-imperatives-for-automation/index.html)
\nUnlocking AI at UP3: Bringing AI to life for Customers \nA look at how we're putting AI to work for our customers, from UP3's Technical Director, Justin Loftas.\nRead more](/content/insights/blog/bringing-ai-to-life-for-customers/index.html)
\nA view of ChatGPT \nWhat are the benefits of using ChatGPT in the ServiceNow space? Read our blog to find out.\nRead more](/content/insights/blog/a-view-of-chatgpt/index.html)
\nServiceNow Rome: our look at the key features \nUP3 Technical Director Justin Loftas on the key features of ServiceNow Rome\nRead more](/content/insights/blog/servicenow-rome-our-look-at-the-top-new-features/index.html)
\nGo wide or go deep: the ServiceNow conundrum \nUP3 Technical Director on how best to approach understanding the full capabilities of ServiceNow\nRead more](/content/insights/blog/go-wide-or-go-deep-the-servicenow-conundrum/index.html)
\nServiceNow Quebec: the top new features to look out for \nRead our take on the top features of ServiceNow Quebec\nRead more](/content/insights/blog/servicenow-quebec-top-new-features/index.html)
\nServiceNow Managed Services – How can you tell if your Managed Service is really only support? \nFind out more about our ServiceNow Managed Service offering\nRead more](/content/servicenow-managed-services-part-1-how-can-you-tell-if-your-managed-services-is-really-managed-support/index.html)
\nA new year, a new start… BIG NEWS from UP3 \nJustin Loftas joins ServiceNow elite partner UP3 as Technical Director \nRead more](/content/a-new-year-a-new-start-big-news-from-up3/index.html)