## About Matthew Shears \| Co-Founder \| UP3

**Name**– Matthew Shears

**Job Position** – Co-founder

**Experience** – Over 20 years of business and commercial experience scaling technology businesses

**ServiceNow expertise**– I certainly don’t consider myself an expert but I do understand how to leverage the massive opportunity ServiceNow represents for all of us.

**What people really think of me** – Very tall, mostly charming and occasionally loud.

#### News and blogs by Matthew Shears \| Co-Founder \| UP3

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**Unlocking AI at UP3: All in on AI** \
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UP3, as a ServiceNow Partner, outlines our AI strategy, and how we're investing in unlocking the potential of AI and ServiceNow.\
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Read more](/content/insights/blog/unlocking-ai-at-up3-all-in-on-ai/index.html)

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**ServiceNow is where businesses can turn AI from opportunity to impact** \
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An article from UP3 co-founder, Matthew Shears, about how ServiceNow is the platform to unlock the value of AI.\
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Read more](/content/insights/blog/servicenow-is-where-businesses-can-turn-ai-from-opportunity-to-impact/index.html)

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**Having support isn’t enough. Find a partner that will challenge you on what's right - and wrong** \
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Having support isn’t enough. Find a partner that will challenge you on what’s right – and wrong.\
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Read more](/content/insights/blog/find-a-servicenow-partner-that-will-challenge-you-on-what-is-right-and-wrong/index.html)

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**ServiceNow App Engine for Disruption Management** \
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Read how ServiceNow app engine is enabling rail firms to handle disruption management\
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Read more](/content/insights/blog/why-tocs-must-be-more-disruptive-in-managing-disruptions/index.html)

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**Why do we not provide better passenger information during service disruption?** \
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Read how ServiceNow elite partner, UP3 are tackling rail disruption with applications built on ServiceNow\
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Read more](/content/insights/blog/why-do-we-not-provide-better-passenger-information-during-service-disruption/index.html)

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**Why your digital transformation may not be fast enough** \
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See how we're enabling companies to accelerate digital transformation with ServiceNow\
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Read more](/content/insights/blog/why-your-servicenow-digital-transformation-may-not-be-fast-enough/index.html)

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**UP3’s 20 Highlights of 2020** \
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Read our blog as we take a look back at all that UP3 achieved during 2020\
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Read more](/content/up3s-20-highlights-of-2020/index.html)

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**Avanti West Coast launches three new applications for rail operations, all built on ServiceNow!** \
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Read about the applications we built for Avanti West Coast to manage visitor sign in, station faults and train defects, and reporting safety issues\
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Read more](/content/avanti-west-coast-launches-three-new-applications-for-rail-operations-all-built-on-servicenow/index.html)

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**Southeastern speeds up Delay Repay claims with UP3’s Rail Compensation product built on ServiceNow** \
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Read about the application we built on ServiceNow to automate the delay replay claims process\
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Read more](/content/southeastern-speeds-up-delay-repay-claims-with-up3s-rail-compensation-product-built-on-servicenow/index.html)

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**AP3 – Built on ServiceNow means Built Better** \
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AP3 becomes certified as a ServiceNow Built on Now partner. \
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Read more](/content/ap3-built-on-servicenow/index.html)