Get the most from your investment in ServiceNow
ServiceNow has the power to automate your most critical processes. But getting there, and staying there, takes real expertise. As a 100% dedicated ServiceNow partner, we work with organisations across public sector, rail, transport, legal and energy to make that happen. Our Managed Service means we stay invested in your platform long after implementation.
ServiceNow AI Read our case studies
10 years
Celebrating a decade as a ServiceNow partner
80+
Dedicated ServiceNow experts
UK based
Headquartered in London
SC cleared
SC cleared experts
4.5
Customer Satisfaction Score
24x7
Support for our customers
Get started with AI
"We know AI can help, we just don't know where to start." It's the most common thing we hear. We help you identify the right use cases, build a practical roadmap, and deliver it on the platform you already have. We were the first ServiceNow partner globally to earn a Validated Practice for AI, and we've been putting that expertise to work for our customers ever since.
How we help you get more from ServiceNow
We combine deep ServiceNow knowledge with real business process expertise. That means your platform doesn't just work, it works for you. We're UK-based, SC cleared, and our AI Centre of Excellence keeps you at the forefront of what ServiceNow AI can do. We were the first ServiceNow partner globally to earn a Validated Practice for AI.
Implementation
Getting ServiceNow right first time matters. We've delivered implementations across public sector, rail, transport, legal and energy.
Find out more](/content/what-we-do/servicenow-implementation/index.html)
Managed Service
Most organisations underutilise ServiceNow after go-live. Our Managed Service goes beyond platform support. We work with you strategically, helping you solve business challenges, automate mission-critical processes and deliver long-term outcomes with ServiceNow.
Find out more](/content/what-we-do/servicenow-managed-service/index.html)
Workflow Applications
Manual processes slow everything down. We build applications on ServiceNow that automate the processes your teams depend on.
Find out more](/content/what-we-do/workflow-applications/index.html)
We have 7 ServiceNow Validated Practices
More Validated Practices than any other ServiceNow partner in EMEA. Including the first Validated Practice for AI in the world, with Now Assist for CSM.
Trusted by the organisations that keep the UK running
See how organisations across rail, public sector, legal and energy are getting real value from ServiceNow with UP3.
Powered by AI, Southeastern's Virtual Agent chatbot is now empowering customers to self-serve 80% of time, improving customer experiences and freeing up resources to help with more complicated issues.
Read Southeastern's story
Southeastern handles 80% of requests with Virtual Agent](/content/customer-stories/southeastern-virtual-agent-customer-story/index.html)
Customer Story: Southeastern improves customer experience with Now Assist for CSM
How Southeastern implemented ServiceNow Now Assist for CSM, using the powerful AI capabilities to increase Contact Centre Agent productivity and improve their already exceptional customer experience.
The first ServiceNow partner to earn a Validated Practice for AI
UP3 is the first ServiceNow partner in the world to earn a Validated Practice for AI with Now Assist for CSM. We're leading the way on unlocking the value of ServiceNow's AI capabilities. If you want to learn more about how working with UP3 as your ServiceNow partner can unlock new levels of efficiency and productivity for your business, visit our AI page.
UP3 is ISO 27001 and ISO 9001 certified
These certifications reflect our ongoing commitment to quality, security and excellence in everything we do. You can verify the validity of our ISO certificates by searching UP3 via this link: certcheck.ukas.com
What is Agentic AI, and how is it helping businesses?
Our blog explaining what AI Agents do, how agentic AI is different from GenAI, and how your organisation can use agentic AI to make life easier for your customers and your people.
Get in touch
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