# up3.co.uk

> AI-optimized mirror of up3.co.uk containing 50 pages totalling 26,610 words of clean markdown content, structured data, and semantic HTML. Original source: https://up3.co.uk/. Last updated: 2026-06-15T04:10:49.659Z.

Each page is available as HTML (with JSON-LD structured data) and Markdown (text-only, ideal for LLMs and RAG).

## Homepage

- [Get the most from your investment in ServiceNow](/content/site-root.html): UP3 is a 100% dedicated ServiceNow partner. We handle the management, support and development of your platform so you get more from it. 8 Validated Practices. 80+ experts. Specialists in rail, public sector, legal and energy. (1,335 words)

## Articles & Blog Posts

- [insights/index.html](/content/insights/index.html) (1 words)
- [About Matthew Shears \| Co-Founder \| UP3](/content/insights/author/mattshears/index.html): Meet Matt Shears, Co-Founder of UP3, a 100% dedicated ServiceNow partner helping organisations unlock the full potential of ServiceNow to drive business growth. (383 words)
- [Fraud Detection: From Post-It note to production 2/3](/content/callums-blog-fraud-detection-and-prevention-from-post-it-note-to-production-part-2-3.html): How we built a fraud detection and prevention app on ServiceNow (1,402 words)
- [about/index.html](/content/about/index.html) (1 words)
- [Service Management and going beyond IT](/content/1264-2/index.html): Guidelines and advice to help you take a strategic view of your service management needs and focus on the benefits of implementing internal processes. (912 words)
- [UP3’s 20 Highlights of 2020](/content/up3s-20-highlights-of-2020/index.html): Read our blog as we take a look back at all that UP3 achieved during 2020 (746 words)
- [about/team/ruth-weatherall/index.html](/content/about/team/ruth-weatherall/index.html) (1 words)
- [A view from the client – Fraud Manager, Virgin Trains](/content/a-view-from-the-client-fraud-manager/index.html): Read how Virgin trains are detecting fraud and saving money with our Fraud Detection app built on ServiceNow  (514 words)
- [About Callum Ridley | Head of Architecture | UP3](/content/insights/author/callumridley/index.html): Meet Callum Ridley, ServiceNow Certified Technical Architect and Head of Architecture at UP3, helping organisations design and deliver complex ServiceNow solutions. (330 words)
- [Fraud Detection and Prevention–From Post-It note to production 1/3](/content/fraud-detection-and-prevention-01/index.html): Read more on our fraud detection and prevention app built on ServiceNow  (985 words)
- [Our Story | The UP3 Journey as a ServiceNow Partner](/content/getting-to-bronze/index.html): In April 2017 we were awarded with our Bronze Services Partner status. (822 words)
- [what-we-do/index.html](/content/what-we-do/index.html) (1 words)
- [A whistlestop tour of Jakarta release](/content/jakarta-release/index.html): An overview of what you need to know is coming in ServiceNow's Jakarta release. (849 words)
- [Code name ‘Involve’: ServiceNow platform gamification](/content/code-name-involve-servicenow-platform-gamification/index.html): A look at how ServiceNow can provide gamification to support employee engagement for businesses. (729 words)
- [Now Forum – our view from Stand 24](/content/now-forum-our-view-from-stand-24/index.html): A view from our stand at ServiceNow World Forum (445 words)
- [A Fair look at Fares – Where is your money going?](/content/a-fair-look-at-fares-where-is-your-money-going/index.html): The recent rise in rail fares has been a hot topic, and we have found that many people are angry… But what else do you need to know about price hikes? (1,151 words)
- [Callum’s Blog – Inbound Actions – Something you might not know…](/content/inbound-actions-something-you-might-not-know/index.html): A look at a common issue with Inbound Actions on ServiceNow and how to solve it. (621 words)
- [Southeastern speeds up Delay Repay claims with UP3’s Rail Compensation product built on ServiceNow](/content/southeastern-speeds-up-delay-repay-claims-with-up3s-rail-compensation-product-built-on-servicenow.html): Read about the application we built on ServiceNow to automate the delay replay claims process (885 words)
- [Fraud Detection: From Post-It note to production 3/3](/content/callums-blog-fraud-detection-and-prevention-from-post-it-note-to-production-part-3-3.html): Read how UP3 built a fraud detection and prevention app on ServiceNow for Virgin trains (673 words)
- [UP3 and ServiceNow win Most Innovative Cloud Vendor 2018](/content/innovativecloudvendoroftheyear/index.html): Our work with Virgin Trains and Service now helps ServiceNow win Most Innovative Cloud Vendor (324 words)
- [A new year, a new start… BIG NEWS from UP3](/content/a-new-year-a-new-start-big-news-from-up3/index.html): Justin Loftas joins ServiceNow elite partner UP3 as Technical Director  (585 words)
- [UP3 delivers COVID-19 reporting system on ServiceNow for Avanti West Coast](/content/covid-19-reporting-system-on-servicenow-for-avanti-west-coast.html): Read how we're enabling Avanti West Coast to prevent Covid infections through the use of ServiceNow (616 words)
- [ServiceNow helps Virgin Trains tackle delay claim fraud](/content/how-virgin-trains-is-tackling-delay-compensation-fraud-using-servicenow.html): How Virgin Trains is using ServiceNow to make life easier for their people as well as having an immediate impact on the bottom line (355 words)
- [Tis the Season to be Thoughtful…](/content/tis-the-season-to-be-thoughtful/index.html): UP3 sponsored our friend John Sullivan and the Virgin Trains team who took on the Ride Africa challenge in aid of Railway Children (719 words)
- [UP3 blog | ServiceNow elite partner | UP3](/content/insights/blog/index.html): Learn more about UP3 through our blog, covering Industry insights, ServiceNow know how, and UP3 company news.
 (597 words)
- [Virgin Trains transforms rider experience using ServiceNow](/content/virgin-trains-transforms-rider-experience-using-servicenow.html): UP3 worked with Virgin Trains to transform the passenger experience using ServiceNow (228 words)
- [AP3 – Built on ServiceNow means Built Better](/content/ap3-built-on-servicenow/index.html): AP3 becomes certified as a ServiceNow Built on Now partner.  (451 words)
- [A View from the Client – Jo Gregory, Nuffield Health](/content/a-view-from-the-client-jo-gregory-nuffield-health/index.html): Hear from Nuffield Health on the benefits of a ServiceNow Managed Service from UP3. (731 words)
- [And the winner is…](/content/and-the-winner-is/index.html): We're so proud to win Best Newcomer for our Virgin Trains fraud detection app built on ServiceNow (573 words)
- [Finishing the year with another win](/content/anotherwinforup3/index.html): Proud to partner with ServiceNow and Virgin trains as winners at The UK IT Industry Awards 2018 (309 words)
- [Remote & Hybrid Working | Careers at UP3](/content/we-are-still-working-just-working-differently/index.html): We've switched to remote working (314 words)
- [Avanti West Coast launches three new applications for rail operations, all built on ServiceNow!](/content/avanti-west-coast-launches-three-new-applications-for-rail-operations-all-built-on-servicenow.html): Read about the applications we built for Avanti West Coast to manage visitor sign in, station faults and train defects, and reporting safety issues (787 words)
- [Goodbye Old Friends… Hello New Friends](/content/goodbye-old-friends-hello-new-friends/index.html): We're proud to count Avanti West Coast as one of our ServiceNow Managed Service customers (308 words)
- [World Rail Festival… The Forefront of Innovation…](/content/world-rail-festival-the-forefront-of-innovation/index.html): The UP3 team travelled to Amsterdam to attend the 9th edition of the World Rail Festival.  (242 words)
- [privacy-policy/index.html](/content/privacy-policy/index.html) (1 words)
- [Out with the old, in with the new – Upgrading to ServiceNow Paris](/content/out-with-the-old-in-with-the-new-upgrading-to-servicenow-paris.html): With our ServiceNow Managed Service we take care of all your upgrades. Find out more. (1,038 words)
- [About Ruth Weatherall](/content/insights/author/ruth/index.html): Meet Ruth Weatherall, Co-Founder of UP3, a 100% dedicated ServiceNow partner helping organisations get maximum value from their ServiceNow investment. (444 words)
- [About Rebecca Copley](/content/insights/author/rebecca/index.html): As UP3’s Professional Services Director, Becci brings more than 18 years of expertise in process management and optimisation (411 words)
- [about/team/matthew-shears/index.html](/content/about/team/matthew-shears/index.html) (1 words)
- [About Justin Loftas \| Technical Director \| UP3](/content/insights/author/justin/index.html): Justin has 18 years of IT experience, including service operations and software development. A dedicated ServiceNow consultant, developer and architect. (375 words)
- [Cookie policy](/content/cookies-policy/index.html): Learn how UP3 uses cookies and similar technologies on our website, how they work, and how you can manage your cookie preferences. (571 words)
- [Announcing UP3’s next Managed Service MVP Award Winner – Barj Duhra!](/content/announcing-up3s-next-managed-service-mvp-award-winner-barj-duhra.html): Read about the latest winners of our ServiceNow Managed Service MVP award (996 words)
- [about/team/rebecca-copley/index.html](/content/about/team/rebecca-copley/index.html) (1 words)
- [Our leadership team](/content/about/team/justin-loftas/index.html): Our leadership team are ServiceNow experts, working with the platform as far back as 2009. Find out more about them. (315 words)
- [ServiceNow Managed Services – How can you tell if your Managed Service is really only support?](/content/servicenow-managed-services-part-1-how-can-you-tell-if-your-managed-services-is-really-managed-support.html): Find out more about our ServiceNow Managed Service offering (613 words)
- [Announcing UP3’s first Managed Service MVP Award Winner – Mark Bustin!](/content/up3s-first-managed-service-mvp-award-winner-mark-bustin.html): Announcing the winners of our first ServiceNow Managed Service MVP award (729 words)
- [About Georg Holzer | Head of Platform Adoption and Solutions](/content/insights/author/georg/index.html): Meet Georg Holzer, ServiceNow Certified Technical Architect and Head of Platform Adoption & Solutions at UP3, helping organisations accelerate ServiceNow value through adoption. (182 words)
- [Need a new search?](/content/source/search-results/index.html): Search results for UP3's website (100 words)
- [sitemap-xml.html](/content/sitemap-xml.html) (908 words)

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